Learn how to create a DWS Provider Portal account and enter financial information

Providers must have a financial account set up in the DWS Provider Portal in order to receive direct deposit payments from Department of Workforce Services. Only licensed providers and providers with a DWS approval status determined by Child Care Licensing may receive subsidized child care payments through DWS. The amount of the subsidy payment is based on a customer’s eligibility. There is no guarantee of payment.

Payment-to-Provider video clip

To create a DWS Provider Portal account, please email occ@utah.gov to request a temporary password. Providers may also call the Childcare Provider Helpline at (866) 435-7414 or in the Salt Lake City area (801) 526-0950 and select option 5, and then option 1.