1999 — UWORKS, FIRST OF ITS KIND IN THE NATION
One of the first in the nation, Workforce Services developed its own integrated case management system, Utah’s Workforce System (UWORKS) in 1999. The system tracked customers from initial contact through all employment and training services. In addition, the system integrated with the website to provide convenient 24/7 access for employers and job seekers.
UWORKS combined all aspects of case management seamlessly, integrating with external systems for eligibility determination, supporting local labor market information data, and providing information about course offerings and performance of training providers.
1999 AT A GLANCE: